Privacy Policy
Last updated: 21 January 2024
MappyMail is built to keep your mail private. We collect only the information needed to run the service, keep it secure, and send your letter where it needs to go. We do not sell your data or use it for advertising.
Information we collect
We collect a small set of details to fulfill your request:
- Mailing details. Recipient and return address information, plus delivery preferences you choose.
- Contact details. Your email address if you opt in to confirmations or reach out to support.
- Payment details. Payments are processed by Stripe; we receive confirmation and receipt information, not full card details.
- Usage data. Basic device and log data such as IP address, browser type, and timestamps to keep the service reliable and secure.
- Optional location data. If you allow location access, it is used to help you pick a delivery location and is not stored in your profile.
- Cookies. We use minimal cookies for essential functionality and basic analytics.
How we use information
- Provide and improve the service you requested.
- Process payments and send confirmations or support replies.
- Protect the service from abuse, fraud, or security issues.
- Measure performance so the site stays fast and reliable.
How we share information
- Service providers that help us run MappyMail, such as payment processing, printing, and delivery partners, only receive what is needed to fulfill your request.
- We may share information if required to comply with legal obligations.
- If we are involved in a merger or sale, information may transfer as part of that transaction.
Retention and security
We keep personal information only as long as needed to provide the service, comply with legal requirements, and resolve disputes. We use industry-standard safeguards to protect data.
Contact
Questions about privacy? Email us at support@mappymail.com.